Customer Support Questions

Q. How do I convert a colored PDF file to grayscale?

Adobe Acrobat 8 –
Go to the Advanced menu > Print Production > Convert Colors (click here to see PDF).

Adobe Acrobat 9 –
Go to the Advanced menu > Print Production > Preflight (click here to see PDF).

Q. What kind of maintenance can I do to keep my computer running smoothly?

There are a couple of things you can do periodically that will improve the performance of your computer - trash the finder preferences, booting in Safe mode and repairing permissions (click here to see PDF).

Q. How do I create spot color in Photoshop?

Photoshop spot color is created from the submenu of the Channels palette. (click here to see PDF).